Privacy Policy

Last updated: December 15, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Introduction

At Spicy Chat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Spicy Chat, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information:

• Email address (through Google OAuth)

• Display name and profile picture (from your Google account)

• Account preferences and settings

Usage Information:

• Conversation history with your AI companion

• Message timestamps and frequency

• Credit usage and purchase history

• Device information and IP address

• Browser type and version

We do NOT collect:

• Payment card information (handled by our payment processor)

• Personal information beyond what's necessary for the service

3. How We Use Your Information

We use your information to:

• Provide and maintain the Spicy Chat service

• Personalize your AI companion experience

• Process your transactions and manage subscriptions

• Send important service updates and notifications

• Improve our service through analytics

• Detect and prevent fraud or abuse

• Comply with legal obligations

We do NOT:

• Sell your personal information to third parties

• Share your conversations with anyone

• Use your data for advertising purposes

4. Data Storage and Security

Encryption:

• All conversations are encrypted in transit using TLS

• Data at rest is encrypted using industry-standard encryption

• We use secure authentication methods

Storage:

• Your data is stored on secure servers in the United States

• We implement appropriate technical and organizational measures

• Regular security audits and updates are performed

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide you with the service

• Comply with legal obligations

• Resolve disputes and enforce agreements

Account Data:

• Active account data is retained while your account is active

• After account deletion, we retain some data for up to 90 days

• Conversation history is permanently deleted after account deletion

You can request deletion of your data at any time through account settings.

6. Third-Party Services

We use the following third-party services:

Google OAuth:

• For authentication and login

• Subject to Google's Privacy Policy

Payment Processors:

• For processing subscription payments

• We do not store payment card information

Analytics Services:

• For understanding service usage

• Data is anonymized where possible

Each third-party service has its own privacy policy governing their use of your data.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session

• Remember your preferences

• Analyze service usage

Types of cookies we use:

• Essential cookies (required for the service to function)

• Preference cookies (remember your settings)

• Analytics cookies (understand how you use the service)

You can control cookies through your browser settings, but this may affect service functionality.

8. Your Privacy Rights

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Export your data

• Opt-out of marketing communications

• Withdraw consent at any time

To exercise these rights, please contact us at privacy@spicychat.example.com or use your account settings.

We will respond to your request within 30 days.

9. Children's Privacy

Spicy Chat is strictly for users 18 years of age and older.

We do not knowingly collect information from anyone under 18.

If we discover that we have collected information from someone under 18, we will delete it immediately.

If you believe we have collected information from a minor, please contact us immediately.

10. International Users

Spicy Chat is operated from the United States.

If you are accessing the service from outside the United States:

• Your information may be transferred to and stored in the United States

• By using the service, you consent to this transfer

• We comply with applicable data protection regulations

11. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify you of significant changes by:

• Posting the new policy on this page

• Updating the 'Last updated' date

• Sending an email notification for material changes

Your continued use of the service after changes constitutes acceptance of the updated policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under CCPA:

• Right to know what personal information is collected

• Right to know if personal information is sold or disclosed

• Right to say no to the sale of personal information

• Right to access your personal information

• Right to equal service and price

Note: Spicy Chat does NOT sell personal information.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@spicychat.example.com

Subject line: Privacy Inquiry

We aim to respond to all privacy inquiries within 48 hours.

For data deletion requests or to exercise your privacy rights, please use your account settings or contact us directly.

Your Privacy Matters

We're committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns, please don't hesitate to contact us.